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August 2011 / Learn Product Recall
A major producer of pain relief medicine has had to advise the publicvia the MHRA (Medicines and Healthcare products RegulatoryAgency) alert system that packs of their product are to be returnedto the point of purchase.
The reason for the recall is that some rogue packets had been foundto contain tablets or capsules of Seroquel (used primarily to treatbipolar disorders) and Neurontin (an epilepsy treatment).
Clients might think they don'tneed product recall insurance
It is estimated that 250,000 units are being recalled, amounting to
but have they thought aboutsupplier, regulatory and
approximately eight million tablets, and production has been
A spokesman from the firm said: "Sabotage is suspected and we are
working with the police on a formal investigation to find the person orpersons responsible.”
latest ProductRecall Bulletin, produced forChartis by our expert food
This recent incident highlights the real issues may companies face.
Given the sheer size of the numbers involved, this single event could
cost the manufacturer dearly, not only from a profitability point of
view but also in terms of damage to their brand and reputation.
Clearly, responsive handling of the logistics and a quick resolution of
the cause is critical to the recall operation.
both within the UK andacross the European Union.
You can learn more about in the comicstrip to the right. Find Out More or Apply
the volume recalls or border rejections across awide range of products. The graphic short story on the right hand
side helps illustrate how important it is to consider supplier,
Various training courses are available that are suitable for
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food/beverage and consumer product industry clients, as well as any
broker dealing with this type of account.
Designed to be informative and practical and in some instancesincorporating group exercises to ensure maximum output. There area wide range of courses available which will cater for all needs, or ifrequired a bespoke training programme can be sourced.
Get a quote, today
For a quick indication of likely premium(s) for Product Recallprotection for your clients, please call one of the Crisis ManagementTeam on 020 7954 8868 or 020 7954 8373:
Or complete a indication proposal and email us at
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